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Business Process Management Journal
Bus Process Manag J

ISSN: 1463-7154.

Everyone knows business re-engineering can mean trouble! Like all good ideas, it can be applied wrongly by people who don't understand it. But look behind the horror stories, and you'll find thousands of organizations (large and small) in every business sector around the world which are achieving remarkable gains from well-managed re-engineering projects. Their secret? They have distilled the real "wisdom" of re-engineering and applied it to their key business processes. This is business process management in action, and you'll know it works when you start to read the detailed case studies that appear regularly in the Business Process Management Journal.

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