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Journal of Service Research
J Serv Res

Published/Hosted by SAGE. ISSN (printed): 1094-6705. ISSN (electronic): 1552-7379.

Journal of Service Research is a multidisciplinary journal that provides an outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce and the economics of service.

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